Our Values

At Epic Foods, we stand out because we care about everything that matters most to you. From the quality of our food to the speed of our service, we are dedicated to ensuring that every detail reflects our commitment to excellence

We care about Quality.
Consistency is key to what we do. We ensure that every meal we prepare meets the same high standards every single day. We also prioritize food safety, so that our food is not only delicious but also safe for everyone to enjoy.

We care about Service.
You, our customers, are at the heart of everything we do. We strive to serve you quickly, without ever compromising on quality. We want your experience to be as seamless and enjoyable as possible, from the moment you place your order to the moment you enjoy your meal.

We care about Cleanliness.
Clean kitchens are the foundation of great food. We maintain strict hygiene standards across all our smart kitchens to ensure that every meal is prepared in a safe and clean environment.

We care about Value.
We believe that good food should be affordable. That is why we are committed to offering good foods at low prices. It’s about making sure you get the best value.

We Are A Cloud Kitchen

At Epic Foods, we operate as a food-producing cloud kitchen, not a space-renting provider. We focus on preparing good foods rather than leasing kitchen spaces to other brands.

Technology and the internet are the backbone of our cloud kitchen, allowing us to optimize operations and deliver a seamless service to our customers.

Our Epic Operating System maximises efficiency, helping us consistently provide meals at the best value. It is through this system that we streamline our kitchen activities and maintain high standards.

By using a collection of advanced applications, we monitor and adjust all aspects of our cloud kitchens in real-time, enabling us to serve more customers, more efficiently, and in a shorter time.

MULTIPLE BRANDS, ONE KITCHEN

A decade later, we are still driven to create food that caters to all our customers' needs. Whether it is breakfast, lunch, snacks, dinner, or midnight supper, we are here to solve their food missions.

Our brands are built on the mission of serving good foods at low prices. Through our brands, we aim to enable more productive and happier lives by providing convenient, loved food options that can be enjoyed anytime, at an affordable price. Each brand is individually managed, with food prepared and served from our smart kitchens to ensure consistency in quality and efficient use of resources, allowing us to sustainably deliver good foods at low prices.

We currently operate over 200 internet restaurants across our six smart kitchens in the Klang Valley.

Our History

The company was founded in 2014 by a group of passionate food lovers with the goal of providing real, fresh, and healthy food to the masses through innovative technology. At the time, Malaysia’s food delivery market was dominated by pizza chains and fast food, leaving a gap for healthier options. We recognized this and launched Epic Fit Meals Co., offering on-demand real food delivery, take-away, and dine-in services. Our aim was to promote a healthier lifestyle by providing better food choices.

In 2020, we shifted our focus to Epic Foods. While we no longer exclusively focus on healthy food, our core values remain the same:

Good Quality
Good Service
Good Cleanliness
Good Value

Today, our mission is simple: to serve good foods at low prices.